We respect your privacy. This policy explains what personal information we collect through this website, why we collect it and how we look after it.
What we collect
When you use the contact form or email us, we collect the details you choose to give us, such as:
- Your name and email address
- Your business name and the service you are interested in
- Anything you write in your message
We do not use advertising trackers, and we do not sell or rent your information to anyone.
Why we collect it
- To reply to your enquiry and talk with you about your needs
- To prepare a proposal or quote if you ask for one
- To deliver and manage any work you engage us for
We will not add you to a mailing list unless you ask us to, and you can ask us to stop contacting you at any time.
Services we use
To run this website we use a small number of trusted providers. They handle information only as needed to provide their service:
- Cloudflare hosts this website and manages our email forwarding
- Web3Forms delivers contact form messages to our inbox
- Google Fonts and Unsplash supply the fonts and some images on this site, so your browser connects to their servers when a page loads
Some of these providers may store or process data outside Australia. We choose providers that take reasonable steps to keep information secure.
How we keep it safe
We keep your information in secure, password-protected accounts, and only for as long as we need it for the purposes above or as required by law.
Accessing or correcting your information
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Email us and we will respond within a reasonable time.
Questions or concerns
If you have a question or a privacy concern, contact us at hello@throughus.com.au. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
We may update this policy from time to time. The latest version will always be on this page.